Reading Your Meter
Q: Where is my water meter?
A: The water meter can be located inside the home (usually in the basement) or outside the home in a meter pit. If the home has a basement, you should check in the basement on the outside wall facing the street. For some homes, the water meter will be located outside in a meter pit.
Q: What does my water meter look like?
A: There are three basic models of water meters used for homes. They are all manufactured by Sensus - SR, SR-II, and iPerl. The pictures below will help to help identify which meter you have.
Q: How can I determine if there is a leak?
A: For those meters with a traditional analog dial, find the flow indicator on the face of the meter. It will be either a black triangle or a red dial. With all the water inside and outside the house turned off, look at the flow indicator. If the black triangle in the center or the red dial is spinning, water is flowing through the meter. For the newer digital meters, look at the digital display. If the numbers are changing/increasing, then there is water passing through the meter. If in doubt, you can always call us and schedule a meter technician to do a leak detection service call.
Q: How do I know if the leak is inside or outside my home?
A: Turn off the outside sprinkler water by closing the ball valves (blue handles on picture to the right) on the pressure vacuum breaker. With these valves closed, if the flow indicator stops, then the leak is outside. If the flow indicator continues, then the leak is inside the home.